Frequently Asked Questions

What are my shipping costs?

Orders over $500 have a flate rate cost of $65 for shipping. 
All orders over $5000 qualify for free shipping. 

How soon will my order ship?

Most orders ship within 1-2 business days. 

When will I receive my order?

Most domestic customers receive their order within 5-10 business days. 

Can I return my order?

Product with quality issues can be returned within 14 days of placing your order. Refer to our return policy for more information. 

Do you ship internationally? 

Yes! Contact us to learn more. 

What if I can't find the tile I'm looking for?

Contact us. Sometimes we have additional tile that's not always available online. 

How do I cut and care for GBM tiles?

Most questions can be answered through our installation guide

Are your tiles water resistant?

We have a large selection of tiles that are water resistant and can be used in pools, jacuzzis, and showers. 

Can I customer order tile?

As a manufacturer we have full production capabilities for special tile and glass orders. Contact us to speak with an accounts manager.